Job Description

Job Summary

This role is responsible for executing the plasmapheresis process by performing venipunctures

This is What You'll Do

Ensure total operation is compliant with state and federal regulations (e.g., FDA approved SOPs, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.

Maintain a high level of customer service and positive donor experience in line with company values and culture.

Stock and replenish supplies to meet production needs and maintain a clean, professional work environment.

Review and confirm donor identification and maintain donor confidentiality per SOPs.

Set up and prepare all equipment and disposable supplies for venipuncture and plasmapheresis procedure; label units and samples accurately.

Execute venipunctures and plasma collection, maintaining the highest standards of quality and safety.

Operate the automated plasmapheresis machines, including response and evaluation of all machine alarms and alerts, donor adverse events, document exceptions, etc.

Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.

Maintain proper ratio to ensure donor safety and quality of product, disconnect donors, and manage the disposal of biohazard waste and contaminated equipment in accordance with the safety protocols.

Perform daily, weekly, and monthly calibration and maintenance of automated plasmapheresis machines; remove and/or replace equipment from service as needed.

Maintain accurate and thorough documentation, including Plasmapheresis Machine Logs, and report all unsafe situations and conditions to management.

Drive training efficiencies to ensure timeliness and compliance.

Troubleshoot machine alarms/alerts and perform QCs routinely (defined as daily/monthly) on equipment.

Perform other duties as assigned.

This is What It Takes

Minimum Requirements

• High School diploma or GED.
• Three (3) months' experience in a medical or health care environment or equivalent combination of education and experience preferred.
• Completed documentation of training appropriate for duties, prior to performing duties independently.

Required Certifications, Licenses, and Registrations

• Any specific certification or licensing based on State requirements.

Knowledge, Skills, and Abilities

• Strong customer service and communication skills.
• Ability to understand and follow written and verbal protocol.
• Basic computer knowledge and skills.
• Ability to produce accurate and complete documentation.
• Ability to read and interpret documents, such as safety regulations, operating and maintenance instructions and procedure manuals.
• Ability to function effectively in a fast-paced environment with frequent interruptions.
• Ability to demonstrate reliability through consistent attendance, punctuality, and schedule flexibility.
• Ability to perform venipuncture.

Physical Requirements

• Ability to sit or stand for extended periods.
• Ability to tug, lift, and pull up to thirty-five (35) pounds.
• Ability to bend, stoop, or kneel.
• Ability to utilize all required PPE (Personal Protective Equipment).
• Occupational exposure to blood borne pathogens.
• Ability to view video display terminal less than 18" away from face for extended periods of time.
• Ability to enter an environment with a temperature of -40C according to SOPs.
• Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests.
• Ability to use assistive devices if needed for mobility or communication.
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts frequently.
• Ability to use a computer and other office equipment.
• Ability to communicate effectively, both verbally and in writing.
• Ability to focus and concentrate on tasks for extended periods.
• Ability to navigate the office environment safely, including stairs and elevators (if applicable).
• Ability to travel up to 20% via airplane and vehicle (if applicable).

Do Satisfying Work. Earn Real Rewards and Benefits

We're widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Flexible spending account (FSA)
• Tuition Reimbursement
• Employee assistance program (EAP)
• Wellness program
• 401k retirement plan
• Paid time off
• Company paid holidays
• Personal time

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